Refund policy
Cancellation and Refund Policy
Thank you for shopping with us! We want to ensure that you are fully satisfied with your purchase.
If you need to cancel or request a refund, please carefully review our policy below.
Cancellation Policy
1. Order Cancellation: Orders can be canceled within 24 hours of purchase. After this period, we may not be able to process cancellations due to the nature of our products.
2. How to Cancel: To cancel an order, please contact our customer support team at
+919769570995 as soon as possible. Provide your order number and request details.
Refund Policy
1. We do not accept returns.
2. If your order arrives damaged, we will offer a full refund. Please contact us
immediately within 1-2 hours of receiving the product, with proof of damage.
3. Type of damages eligible for a full refund - Cake damage, Broken item, Broken
container,
Refund Process: If your refund is approved, we will initiate the refund to your original payment method. Refund processing time may take 7-10 business days, depending on your bank or payment provider.
How to Request a Refund
1. Contact our customer support team at +919769570995 or email at hello@bakedbouquets.in within 2 hours of receiving the item.
2. Provide your order number, a brief description of the issue, and any supporting photos (if applicable).
3. Our team will guide you through the process.
Shipping Policy
Thank you for shopping with us! We are committed to delivering your order in a timely and efficient manner. Please read our shipping policy carefully to understand our practices regarding shipping, delivery times, and related details.
Processing Time
1. Order Processing: All orders are processed within 1 business days (excluding Mondays and holidays). Once your order is processed, you will receive an email notification.
2. Delivery Times: Deliveries are made throughout the day; we cannot guarantee specific delivery times. We handle all deliveries personally to ensure the best quality and care.
3. Shipping Rates: We have standard shipping costs throughout Mumbai.
Please note: Delivery times are estimates and may vary depending on the destination, courier service, and time of year.
Contact Us
Address: Unit 8, Shanti Nagar Co Op Ind Est, Vakola, Santacruz East, Mumbai Suburban, Maharashtra, 400055
Contact Details: +91 97695 70995 | hello@bakedbouquets.in
We're Open:
TUES - SUN :10:00 - 19:00
MONDAY - CLOSED